Privacy Policy

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Privacy Policy

Wetlife Windows LLC Effective Date: April 30, 2025

Wetlife Windows LLC (“we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us.

Information We Collect

We may collect the following information when you engage with our services:

  • Name and contact details — phone number, email address, and mailing address
  • Service information — details related to your window cleaning or service requests
  • Communications — records of messages, calls, or correspondence with our team

How We Use Your Information

We use your information solely to:

  • Schedule and confirm service appointments
  • Send reminders, estimates, and service updates via SMS or other agreed channels
  • Respond to your inquiries and provide customer support
  • Maintain records of services rendered

SMS Messaging

If you have opted in to receive SMS messages from us, your mobile number will be used exclusively to send service-related communications from Wetlife Windows LLC. We will never use your number for unsolicited marketing from third parties.

You may opt out at any time by replying STOP to any message. Standard message and data rates may apply.

Sharing of Information

We do not sell, trade, rent, or share your personal information — including your mobile phone number — with third parties for promotional or marketing purposes.

We may share information only in the following limited circumstances:

  • With service providers who assist in operating our business (e.g., scheduling software), under strict confidentiality
  • When required by law or to comply with a legal obligation

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure. Your information is stored securely and accessed only by authorized personnel.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your information
  • Withdraw consent for SMS communications at any time by replying STOP

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Wetlife Windows LLC

  • Email: contact@wetlifewindows.com

This policy may be updated periodically. Continued use of our services constitutes acceptance of any changes.